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After payment, the confirmation page is unclear. Where is the members area, and how do customers get their login details? Also, who is "eliteabs.com," and should that be my email address?

Gregory Cooke avatar
Written by Gregory Cooke
Updated over 9 months ago

After completing their payment, customers should receive an email with their login details for accessing the members area.

If this email is not received, ensure the payment system is correctly configured to send the details to the customer’s email address. The mention of "eliteabs.com" might be a placeholder or default setting in the confirmation page template.

It’s best to update this to display your email or brand name for better clarity and professionalism. To avoid confusion, customize the post-payment confirmation page to include clear instructions on accessing the members area, details about the confirmation email, and support contact information in case customers encounter any issues.

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