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I requested a refund but haven’t received a reply. How can I follow up?

Gregory Cooke avatar
Written by Gregory Cooke
Updated over 9 months ago

If you’ve requested a refund and haven’t received a response, please email us again at hello@pdffarming.com to ensure your request is noted.

Include your name, email address, and any transaction details to help us locate your purchase quickly. We strive to address refund requests promptly, but if you haven’t heard back, following up will help us prioritize your query.

We’re committed to resolving any issues and ensuring you’re supported throughout the process.

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