There are the following steps of Adding/deleting PEAK Support into your account in PEAK as below.
Adding PEAK Support
When users encounter problems and want to add PEAK Support to solve problems for you. There are 2 following steps.
Step 1: Go to the menu "Settings" > "User Setting".
Step 2: When going to the user setting page, please click “+ Add PEAK Support” button. There will be a confirmation pop-up window for adding PEAK Support. Then, press “Confirm” button.
When PEAK Support is successfully added, PEAK Support will be another user in your entity as “Admin”.
Deleting PEAK Support
After the problem is solved, you want to remove Support PEAK out of your entity. Please follow the below steps.
Step 1: Go to the menu "Settings" > "User Setting".
Step 2: On the right-hand side of PEAK Support, click three spots.
Then press "Delete"
And press "Confirm" button.
- Complete of the procedures for Adding/Deleting PEAK Support (NS012) -