PUUN Intelligent Co., Ltd. (“Service Provider”/“We”) PEAK online accounting software provider under the websites peakaccount.com and peakengine.com ("Our website").
The Privacy Policy on this page explains to visitors of our website (“user”/“you”) how we use your personal information and collect your information when you visit our website.
What information do we collect?
We will collect your information in order to provide services, contact you, and improve or develop this Service or other services or processes of us or our affiliates. The information we collect is as follows:
Data that can be used to identify you:
We collect information such as your name, address, national ID number, email, contact number, or files uploaded into our program. We also collect information about the type of business, name, address, taxpayer ID number, email, contact number, or files uploaded and other information entered into our program for the business information that you work with. This includes businesses that you own, businesses that you transact with as a partner, or any business that you work with.
Usage data:
We collect all of your usage data in the program, such as login activity, document creation, accounting records, report viewing, approval of transactions, recording of transactions, log-out activity, or any other user data. This information includes the time you used the program, the IP address you used to access it, and the number of times you accessed our website.
How do we collect your data?
We collect your data directly through the use of our program, such as registering for an account, adding users or contacts, importing data into the system through your use, adding users or contacts, importing data into the system automatically through the API (Application Programming Interface), chatting with our team through the program's chat system, accessing or viewing information on our website through cookies. We also collect your data indirectly through the use of other website users who register for an account, add users or contacts, and import data into the system through their use, and by chatting with our team through the website's chat system.
How do we use your data?
We collect your data to use for the following purposes: to contact you, process orders, and manage your account to verify your identity (KYC) and provide account and business data analysis services; to suggest products or services that we think you might be interested in, through various means such as phone calls, text messages, emails, or other media, in order to analyze business and industry for the benefit of our services and decision-making; to provide other services to you by us, our related businesses, our partners, or third-party service providers that require the use of that data for services, such as issuing electronic tax invoices. We need to send the tax invoices to external agencies such as the e-Commerce Business Development Office and the Revenue Department, and we need to send payment transaction data to banks that provide electronic payment services.
We need to send trade information to the bank that provides services. To issue invoices that can be paid immediately, we need to send reference numbers and amounts to the bank or service provider's payment system, risk assessment, or consideration of business loans. We need to send risk information to the service provider for risk analysis, such as banks or other agencies. Chat support services require us to provide information such as name, address, telephone number, email, and other useful information that must be stored in the chat system service provider's database. To send documents to you, we must use a courier service provider to send the documents to you. We need to provide your name, address, and telephone number to the transport service provider or other services that we need to share information with outside parties due to the necessity of providing services. We will provide information to our partners or service providers outside of the necessary information for service delivery or service development. By accepting your consent, we may share your information with our partner organizations as per your needs, such as commercial banks, financial institutions, or various financial technology service providers, business program providers, and for the benefit of individuals, online merchants, sellers, or other business service providers, or organizations or other units that you agree to allow us to share your information with. We can share your information regarding data transmission with government agencies. We do not have a policy of providing information to government agencies, whether it be the Department of Revenue or the Department of Business Development or other agencies that may require your information. Simply put, if such agencies request your information from us, we will not provide it unless you consent to us sharing your information on behalf of your business. This is normal usage of the system, such as electronic tax invoices, electronic withholding tax certificates, online tax filing, online financial statement filing, or other services in the future that are normal services where information will be sent to the relevant agencies as required by court order, orders from government officials, or government agencies empowered by law
How do we store your data?
We store your data on secure cloud servers provided by Microsoft Azure and Mongo DB. Access requires a username and password, with access logs kept. Cloud service providers have measures and standards in place to maintain data security. We will store your data for a period of at least 5 years after your last log-in. After this period, we may delete your data from our system.
Your Personal Data Owner Rights
Access Right - You have the right to request a copy of the data that we collect. You can exercise this right by following the procedures outlined or by contacting the email specified in this Privacy Policy.
Rectification Right - You have the right to inform us to correct any inaccurate or incomplete data about you. You can exercise this right by following the procedures outlined or by contacting the email specified in this Privacy Policy.
Erasure Right - You have the right to request us to erase your personal data under appropriate conditions and limitations. You can exercise this right by following the procedures outlined or by contacting the email specified in this Privacy Policy.
Restriction Right - You have the right to request us to restrict the processing of your personal data under appropriate conditions and limitations. You can exercise this right by following the procedures outlined or by contacting the email specified in this Privacy Policy.
Objection Right - You have the right to object to us using your personal data under appropriate conditions and limitations. You can exercise this right by following the procedures outlined or by contacting the email specified in this Privacy Policy.
Portability Right - You have the right to obtain and reuse your personal data for your own purposes across different services. You can exercise this right by following the procedures outlined or by contacting the email specified in this Privacy Policy.
If you wish to exercise your rights, we will try to respond to you within 1 month of your request. You can submit your request by sending an email to dpo@peakengine.com. We will contact you back within 7 days from the date we receive your email. Our first contact with you may be to confirm that we are taking action in response to your request or to seek further information if the information we received from you is unclear or insufficient for us to act on your request. We will take an appropriate amount of time to consider your request
What are cookies?
Cookies are text files that are stored on your computer to record internet usage data in accordance with standard protocols and store information about user behavior. When you visit our website, we automatically collect information about you through cookies or similar technologies. You can learn more about cookies at allaboutcookies.org.
How do we use cookies?
We use cookies to provide services to you and to improve your user experience, such as keeping you logged in, setting user permissions in our programs, and understanding your user behavior.
What types of cookies do we use?
There are various types of cookies, but the ones we choose to use are cookies for usage purposes. We use cookies that help us remember who you are, what you logged in with, or what settings you have set, and how you use our services, including the language you use, the places you use, the time you use, and the time zone you access so that we can configure various services to suit you. We use both our own cookies, cookies from other service providers, or third parties.
Cookies for advertising purposes: We use cookies to collect information about accessing our website, the content you view, where you came from, what device and IP you used, and what browser you used. We may share this information with advertising providers or networks, such as Google or other service providers, for advertising purposes. This means that when you go to other websites, you may see our ads because the advertising network uses your website usage behavior data.
How can you manage your cookies?
You can set your web browser to accept cookies or not. You can clear cookies from your web browser, but sometimes certain features may not work properly.
How can you manage your cookies?
You can configure your web browser settings to accept or reject cookies. You can also delete cookies from your web browser. However, in some cases, some website features may not work as intended if you disable cookies.
Contact for requesting personal data owner's rights
You can contact us to request the rights of the personal data owner or report issues related to personal data at dpo@peakengine.com.
Privacy policy changes
We periodically update and modify our privacy policy.
The privacy policy was last updated on July 26, 2022.