For editing a billing note received a payment and referenced to issue a receipt, you must first cancel the received the payment and the receipt, then you can also edit the information in the billing note using the following method.
Step 1: Select the 'Revenue' menu >> 'Billing Note' >> 'See All'
Step 2: Select the billing note number you want to cancel.
Step 3: Then, cancel the receipt by selecting the 'Receipt' tab at the top >> click on the dropdown option >> choose 'Void'.
Step 4: After clicking on 'Void,' a pop-up will appear to confirm the cancellation. Select 'Confirm' to proceed.
Step 5: Once the receipt has been successfully canceled, go back to the billing note >> Select the 'Payment' tab >> click on the three-dot icon >> click 'Void' to cancel the payment
Step 6: Once the payment has been successfully canceled, a pop-up will appear to confirm the cancellation. Select 'Confirm' to proceed.
Step 7: Go back to the billing note document that you want to edit. Click on the dropdown menu, then select 'Edit'.
Step 8: Edit the billing note as required, then click on 'Save'.
-End of Editing a billing note received a payment and referenced to issue a receipt -