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All CollectionsEnglish Manual for PEAK Account Users
Editing a billing note received a payment and referenced to issue a receipt (BN005)
Editing a billing note received a payment and referenced to issue a receipt (BN005)
Updated over a year ago

For editing a billing note received a payment and referenced to issue a receipt, you must first cancel the received the payment and the receipt, then you can also edit the information in the billing note using the following method.

Step 1: Select the 'Revenue' menu >> 'Billing Note' >> 'See All'

Step 2: Select the billing note number you want to cancel.

Step 3: Then, cancel the receipt by selecting the 'Receipt' tab at the top >> click on the dropdown option >> choose 'Void'.

Step 4: After clicking on 'Void,' a pop-up will appear to confirm the cancellation. Select 'Confirm' to proceed.

Step 5: Once the receipt has been successfully canceled, go back to the billing note >> Select the 'Payment' tab >> click on the three-dot icon >> click 'Void' to cancel the payment

Step 6: Once the payment has been successfully canceled, a pop-up will appear to confirm the cancellation. Select 'Confirm' to proceed.

Step 7: Go back to the billing note document that you want to edit. Click on the dropdown menu, then select 'Edit'.

Step 8: Edit the billing note as required, then click on 'Save'.

-End of Editing a billing note received a payment and referenced to issue a receipt -

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