There are 2 cases for canceling a billing note document.

Case 1 : Canceling a billing note that has not yet been paid and no receipt has been issued.

Case 2 : Canceling a billing note that has received payment and a receipt has been issued.

You can be done as steps follow :

To create a billing note that involves retrieving from some invoices and later require to cancel or void it, the document must not be referenced to issue a receipt.

You can be done as follows:

Go to the billing note that you want to cancel >> Click on the 'Option' dropdown >> 'Void'

If you want to cancel a billing note that has already been created and received a payment including a receipt has been issued, you can proceed with the following steps:

Step 1: Go to the 'Revenue' menu >> 'Billing Note' >> Open the document you want to cancel >> click on the 'Receipt' tab.

Step 2: Canceling the receipt by clicking 'Option' menu >> 'Void'.

Step 3: After canceling the receipt, void the payment by selecting 'Payment' tab >> click on 3-dots icon >> choose 'Void'.

Step 4: After voiding the payment, you can cancel the billing note by selecting 'Document' tab >> Option >> 'Void'.

You can watch the video tutorial on how to cancel a billing note (BN003) at the following link: Menu: Revenue - How to Use PEAK Online Accounting Software