If you want to edit an invoice that has already been issued with a receipt, you must cancel the receipt and payment record for the invoice before you can make any changes to the invoice. The steps are as follows:
Step 1: Select the 'Revenue' menu, then choose 'Delivery Note/Invoice/Record AR', and select 'Paid'.
Step 2: Select the invoice that you want to edit, then click on the 'View Receipt' button in the Action row.
Step 3: Cancel the receipt by clicking on the dropdown menu and selecting "Void" option.
Step 4: After clicking on "Void," a pop-up will appear asking for confirmation to cancel the document. You can select "Confirm" to proceed with the cancellation.
Step 5: Go to the invoice >> select the payment tab >> click on the three-dot icon and choose "Void" to cancel the payment record.
Step 6: Once the payment has been successfully canceled, a pop-up will appear asking for confirmation to cancel the payment. You can select "Confirm" to proceed with the cancellation.
Step 7: Then, you can edit the invoice by selecting the "document" tab, clicking on the dropdown menu option and selecting "Edit" from the options provided.
Step 8: Once you have successfully edited the information in the invoice, click on the "Save" button.
- End of editing an invoice that has already been issued with a receipt-