1. Start the Mandate Setup
When completing the online Direct Debit form, do not tick the box that says:
“I can authorise Direct Debits on this account myself.”
2. Print the Mandate Form
After submitting the form, you’ll be taken to a page where you can download and print the mandate agreement.
3. Get All Required Signatures
Make sure that all necessary signatories sign the printed mandate form.
4. Upload the Signed Form
Scan the signed form and upload it using the link provided on the page.
5. Submit the Mandate
Preview the uploaded document to ensure it’s clear and legible, then click
“Submit signed agreement” to complete the process.
Once submitted, your Direct Debit mandate will be activated, allowing payments to be processed as needed.