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Contact the accounts management or finance teams

Contact my account manager.

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Written by Joshua Shooter
Updated over 3 months ago

To get in touch with us to discuss your contract or service, use the relevant option below.

Accounts Management Contact Us form

To discuss one of the following, open the Contact Us form, then, from the drop-down menu, select My Account.

  • Additional licenses, features, or services.

  • Employee licence increase.

  • Training requests.

  • Request a new licence.


Renewals Contact Us form

To discuss one of the following, open the Renewals Contact Us form, then, from the drop-down menu, select Modify.

  • Employee license decrease.

  • Change your company details.

  • Contract, renewal, or account queries.

  • Discuss a price uplift.

  • Contract copies.

  • T&Cs.

  • Cancel your contract.


Bills and Payments page

To discuss one of the following, get in touch with our Finance team via the Bills and Payments page.

  • View and download invoices.

  • Create a case with the Finance team for remittance, credit note requests, account statements, or outstanding balances.

  • Review the status of an open case.

  • Update bank account details.

  • View your direct debit.
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