Skip to main content

Get started with ripple

All you need to know about ripple and what you can use it for.

J
Written by Joshua Shooter
Updated over 3 months ago

As an admin, you can create personalised email alerts to generate and upload mail merge documents such as contracts or salary letters for a signature.
​
In addition to allocating tasks, you can follow up on these actions, check their status, and act accordingly depending on whether they're outstanding or complete.
​
To get this feature, reach out to your account manager.

Ripple types

There are two types of ripple workflows:

  • Background: This performs actions the system runs in the background such as instructional email alerts, checking tasks or logbook status, or sending a document that requires a signature.

  • Interactive: The users involved need to perform specific actions within the system. For example, selecting an option to watch a video or even more detailed actions such as completing a specific logbook or online form.


Ripple methods

To automatically launch either of the ripple types, use one of these two methods:

  • Manual: To identify a specific group of employees, use a variety of filters such as location, department, job role, and so on. You can also include or exclude specific employees or launch from within a specific employee record.

  • Query: If you can't identify the correct group of employees using the above filters, you use a query instead.

Did this answer your question?