With PeopleHR, you can reply to application emails from your company's email address such as HR@yourcompany.com only if you validated it.
If you don't set your preferred sending email address, by default, you send from noreply@peoplehremail.com.
Add your preferred email address as a sender
To add your preferred email address, follow the steps below:
Click Access Button
then click HR Admin.
Click Settings then ATS.
Click Email Settings and enter your domain to register it.
Click Save.
Identify the email you wish to use as the sender.
📌Note: As you're sending emails generated from PeopleHR to your applicants, you're sending them from our industrial strength email servers. For this reason, your preferred email address is listed in the From field, but our email server is the sender.
FAQs
We answer the most common questions in the table below:
Question | Answer |
What does this mean for deliverability? | Since spammers have been known to use a similar method to imitate legitimate email addresses, sometimes the applicant's mail providers will start to mark these messages as spam or block them altogether. |
How can I avoid my emails from being blocked? | To avoid your emails being marked as spam, ensure you're performing the following:
Note: Ensure you can set up the DKIM TXT values as a DNS record.
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