If an employee wants to work on a public holiday, the planner settings need to be correct.
Click Access Button
then click Employee.
Click the relevant employee then click the Planner tab.
In the Public Holidays list, select a relevant template.
Click Settings.
Select or unselect Entitlement Includes Public Holiday? option.
If you include public holidays in their entitlement, add the number of public holidays in the year to the employee's entitlement. Then any public holidays that land on a working day for that employee are automatically booked from their entitlement.
If you don't include public holidays in their entitlement, the employee is still on a public holiday template. This will simply display as a non-working day for an employee and will not affect the entitlement.
📌Note: When employees have public holidays included within their entitlement, the duration of the public holiday will be set to 1 by default.
When you change the public holiday duration to 0, a day will get added back onto the employee's entitlement.