Search Settings access
Alert settings live in Search Settings for each saved search.
Steps:
Go to Search
Click My Searches in the top left of the Search window
Find the saved search you want to update
Click the Search Settings icon
The search settings pop-up opens.
Alert settings
Set your alert schedule, then save your changes.
Steps:
In the search settings, set up your Notifications and Frequency.
Select an alert Frequency
Select the alert types you want to receive
Select your recipient option
Click Update
Alert frequency options
Pick how often this saved search sends an alert email. Daily, weekly, and monthly alerts go out in a Morning or Evening window in your MLS time zone.
Frequency | What to choose | When it sends |
Immediately | Nothing else | Checks every hour and sends when something qualifies |
Daily | Morning or Evening | Once a day in the window you pick |
Weekly | A day of the week, plus Morning or Evening | Once a week on that day |
Monthly | A day of the month from 1 to 28, plus Morning or Evening | Once a month on that day |
Weekly or monthly alerts work well for clients who want a regular market update without a daily email.
Alert types
Select one or more alert types. Each email includes only listings that match the saved search and had that activity since the last alert.
New Listing: a listing that newly matches the search
Status Change: a matching listing changed status
Price Drop: a matching listing lowered its price
New Open House: a matching listing added an open house that is still upcoming
Alert recipients
Select who should receive the alerts for this saved search.
Option | Description |
My Email Only | Send alerts only to you. |
My Email + Contacts | Send alerts to you and the contacts added to the saved search. |
Contacts Only | Send alerts only to the contacts added to the saved search. |
Contacts must be added to the saved search to receive alerts.
Contact alerts
Add clients to have access to the saved search.
Steps:
Open Search Settings for the saved search
Click Contacts
Select an existing contact or create a new contact
Toggle on Allow added contacts to see and edit this search
Save your changes
Alert email contents
Each alert email includes the details you need to review matches quickly.
The saved search name, with a link to open the search
A preview of matching listings
Links to open each listing detail page
Things to Know
Alerts only send when there is something to report, which means your clients do not receive empty emails on quiet days.
Morning alerts send around 8:00 AM and Evening alerts around 8:00 PM in your MLS time zone.
A status change or price drop that pushes a listing outside your search filters does not trigger an alert.
Monthly alerts run on days 1 through 28 only, so every month has the selected day.
Alerts cover activity after you save the settings. Listings that already matched are not re-sent.
Add contacts before selecting a contact recipient option.
Contacts without an account can still open the listing links in the email.
While the new alert options roll out, some members may receive two copies of an alert email for the same saved search. Contact support if that happens.