FAQ
Commonly asked questions in one easy to find spot!
4 articles
Written by Gurleen Sohal
What if I didn't attempt a transaction?
Learn how to navigate an unauthorized transaction on PerkUp.Written by Gurleen Sohal. Updated over a week ago
Why was my transaction declined?
Understand the different instances in which a declined transaction can occur.Written by Gurleen Sohal. Updated over a week ago
Where are my Perk Card details?
Uncover your PerkUp card details to make your rewards accessible for spending.Written by Gurleen Sohal. Updated over a week ago
Why is my card inactive?
Learn what PerkUp card statuses mean and understand why your card may be “inactive”.Written by Gurleen Sohal. Updated over a week ago