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Troubleshooting for image generation

Daniela Gomez avatar
Written by Daniela Gomez
Updated over a week ago

Troubleshooting

Why am I getting an error when trying to generate an image?

There are several reasons this might be happening:

  • Your query contains explicit or moderated content, which prevents the creation of the image.

  • Your connection might be unstable.

  • There might be a technical issue on our end. Please file a bug report through our support email.

Why can't I find a button to generate images?

Thanks for asking! We've updated how image generation works on Perplexity. Instead of a specific button, you can now create images simply by describing what you'd like to see directly in your prompt

Keep in mind that image generation is a feature exclusive to Perplexity Pro subscribers. We'll also let you know if an image request can't be completed due to content restrictions.

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