When I delete my account, is my data erased?
Yes, your data will be erased from our servers within 30 days of deleting your account. During this period, your data may still be used to help us improve Perplexity.
How do I delete my account?
To delete your Perplexity account, go to Settings, then to the Account tab, and click on Delete Account.
Can I request my data to be deleted?
To request a full account deletion please fill out this form. Please note this means the entire account will be deleted. We can't process deletion of threads or certain files, images or information on a partial level.
Perplexity AI is deeply committed to ensuring the security of its systems and safeguarding users' data.
The company upholds rigorous standards to protect information from unauthorized access, maintaining robust safeguards that align with industry best practices.
Additionally, Perplexity AI respects and adheres to user rights under applicable privacy laws, prioritizing transparency, user control, and compliance to protect personal data and maintain trust.
When you make your request, we will balance your privacy and data protection rights with the public interest in having access to the information, as well as the right of others to distribute the information — for example, we may decline to remove certain information about financial scams, professional malpractice, criminal convictions, or public conduct of government officials.