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How do I submit a bug report?

Perplexity Support avatar
Written by Perplexity Support
Updated over 11 months ago

Please include the following details, this helps us address and resolve the issue promptly.

Email us at support@perplexity.ai or message us through Interfcom and include the following information:

Desktop report:

  • Email address of your Perplexity account (if different from the sender's email)

  • Web browser type

  • Detailed description of the issue (include steps to recreate if known)

  • Screenshots or videos (highly appreciated)

Mobile app (iOS or Android) report:

  • Email address of your Perplexity account (if different from the sender's email)

  • Device & Version + Build (found in the app's Settings page)

  • Detailed description of the issue (include steps to recreate if known)

  • Screenshots or videos (highly appreciated)


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