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How do I submit a bug report?
How do I submit a bug report?
Daniela Gomez avatar
Written by Daniela Gomez
Updated over a week ago

Please include the following details, this helps us address and resolve the issue promptly.

Email us at support@perplexity.ai or message us through Interfcom and include the following information:

Desktop report:

  • Email address of your Perplexity account (if different from the sender's email)

  • Web browser type

  • Detailed description of the issue (include steps to recreate if known)

  • Screenshots or videos (highly appreciated)

Mobile app (iOS or Android) report:

  • Email address of your Perplexity account (if different from the sender's email)

  • Device & Version + Build (found in the app's Settings page)

  • Detailed description of the issue (include steps to recreate if known)

  • Screenshots or videos (highly appreciated)


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