What do I get with Pro?
Extended Pro search limits: Pro search, our interactive search companion, excels at handling ambiguous queries. It asks clarifying questions as needed and delivers extensively researched answers with significantly improved accuracy.
Learn more about Perplexity Pro Searches
Attach Images and Files: Effortlessly upload one or multiple files, from PDFs and CSVs to images, and explore their contents with questions using cutting-edge models like Claude 4.6 and GPT-5.2.
Powerful AI Models:
You can upgrade the default model of your choice, on your Settings, to OpenAI’s GPT-5.2, or Anthropic’s Claude 4.6 Sonnet. Perplexity’s in house model titled "Experimental" based on open source models, and Mistral's Large. You also get the option to rewrite an answer with a different model within a thread. GPT-5.2 is preferred for incredible level of accuracy, Claude for natural sounding responses and file uploads, while Perplexity’s Experimental model is well adjusted for being concise and accurate.
How often does the Pro search counter reset?
Each time you use a Pro search or an advanced model, one credit is deducted from your counter. The used credit will be automatically restored exactly 24 hours later. This means that the counter does not reset to its maximum value after a fixed period.
For example, if you used 20 credits at different times throughout the day, each of those 20 credits will be returned to your counter precisely 24 hours after its respective usage time.
How to join Pro user Discord channel?
You can join the Pro discord channel by using the invite link available on your Perplexity account in the left side menu. In the case the invite has expired please reach out to Alex Romanov (discord username - ok.alex) or one of the Perplexity AI team members on our discord server.
Can I use Perplexity Pro on multiple devices simultaneously?
Yes, you can use Perplexity Pro on multiple devices simultaneously, you Pro account is linked to whatever email you used to log into Perplexity. Make sure to use the same email across all devices.
What is “Pro support?”
As a Perplexity Pro subscriber, you gain access to exclusive support channels that provide faster assistance:
Pro Channel on Discord: You will be granted access to a dedicated Pro channel on our Discord server, where you can connect with our team and other Pro users.
Intercom Support: You can reach out to our support team directly through Intercom, which can be found on your Perplexity settings page (perplexity.ai/settings). Our team will prioritize your inquiries and aim to provide a response within 1 to 2 business days, ensuring you receive quicker assistance compared to standard support emails.
These additional support channels are designed to give Pro subscribers a more streamlined and efficient experience when seeking help or guidance.
What are the advanced models?
All models except for the default model are categorised as advanced. Please keep in mind that this information evolves quickly and that the best practice is to discern which one you prefer for yourself. Here is a quick rundown of what sets each one apart:
GPT: Open AI’s famous model behind ChatGPT, renowned for it’s reasoning and natural language processing capabilities, displaying human-level performance on various professional and academic benchmarks
Claude: We offer both Sonnet and Opus (Max only) models, Opus has very advanced capabilities and is considered the most advanced LLM on the market at this time.
Experimental: Our in house model, optimised conciseness and less restrictive responses to any query.
How can I learn more about the models Perplexity offers me?
We invite you to check out our curated Collection on AI here. Where you will be able to read some AI FAQ’s, answered by Perplexity.
How do I switch between models?
You can switch between our models in your settings page where AI Model is indicated in the Perplexity Pro subsection.
Can I switch the model I am using outside of the settings page?
You can’t switch the model outside of your settings page, you can change it for a follow up question within a thread by clicking on Rewrite
If Perplexity gives me access to GPT-5.2, does this mean I can install plugins?
Perplexity does not allow the installation of plugins directly in GPT-5.2. You can use GPT-5.2 to generate responses with regular search or Pro search.
If I delete my account, will it terminate my subscription?
No, please ensure you have terminated your subscription before deleting your account. If you have subscribed through Stripe (web) then please visit your Settings page and cancel through Subscription Management
If you have subscribed through one of the apps, please do so through the subscription management window for the respective OS you have (Android or iOS)
Can I use my GPT+ or Claude.ai account to access Perplexity Pro?
No, we are a separate entity with a different subscription service. Access to these platforms' subscription service does not give you access to Perplexity Pro. We offer the API for these models to generate responses, and not the interface, features and experiences that they offer on their websites.
Why is my Pro status not visible?
There are multiple reasons why this may be. Here’s a quick checklist to run down through before contacting support:
Double check for an email stating your payment did not go through.
Ensure your billing address and payment method are correct.
Double check you are logged in using the same email you subscribed to Perplexity Pro with.
We are case sensitive, therefore sign in with the same exact email and authentication method you used to sign up.
Clear cache and cookies or reset the app, sometimes there’s an pesky bugs that get. fixed once they are reset.
If none of these have fixed the issue, please contact support@perplexity.ai