To which countries do you deliver?
Sweden, Belgium, the Netherlands, Finland, Denmark, Austria, the Czech Republic, Luxembourg, Poland, Slovakia, Germany, Bulgaria, Croatia, France, Hungary, Ireland, Italy, Portugal, Romania, Slovenia, Spain, Switzerland, Estonia, Latvia, Lithuania.
We hope to open up for more countries in the future!
How long is the delivery time?
Sweden: 1-4 weekdays depending on where you live, the size of your order and when you placed your order.
Other EU countries: 2-4 weekdays if Budbee is available. For Bring/DHL, the delivery time is on average 3-6 weekdays.
What is the shipping cost?
Sweden: free shipping for orders over 499 SEK, otherwise SEK 49.
Other countries in the EU: free shipping for orders over ≈49 EUR, otherwise EUR ≈4.95
We always have free shipping on subscription orders, for all countries.
What delivery options do you have?
Sweden: Budbee (home delivery), Bring (home delivery/pick-up point), PostNord (home delivery / pick-up / mailbox delivery)
EU: Budbee for orders under 20kg (Belgium, Netherlands, Finland, Denmark), Bring/DHL for packages over 20kg and for other countries in the EU.
Where can I choose shipping method?
One-time purchase
At checkout, you can choose between the shipping options available to you. Those that are available vary depending on where you live and the size of your order. You can choose between Budbee, Bring, PostNord or Varubrev for your mailbox.
Subscription
Shipping method is selected automatically depending on where you live and is always home delivery. If you have specific wishes, send us a message via chat or an email (help@petgood.com).
Can I track my order?
Yes, after you have placed your order, you will receive an e-mail with a tracking number where you can follow your order and adjust the delivery time or instructions for home delivery.