How do I report my card lost or stolen?

You can easily freeze the card in the app. When...

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You can easily freeze the card in the app. When you freeze the card, the card will be temporarily blocked. If you order a new card, the lost card will be permanently blocked. 

If you have lost your phone you can send us an email at hello@getpfc.com, inform us your full name and the mobile phone number which is connected to your card, and we will help you block your card.

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