To close your P.F.C. user profile you first need to log in to the app with BankID and notify us via the chat. This is by security reasons, so that we can verify your identity before we help you to end your engagements at P.F.C. After we have closed your user profile and terminated your card, you will no longer be able to log in to the app.

If you have activated any additional service with us, it is important that you, yourself, end this before we can close your user profile.

To unsubscribe from P.F.C. Premium you click on the diamond symbol. There you can overview your subscription and at the bottom of the page there is the option Unsubscribe. You can continue to use the service for the period you have already paid for.

To unsubscribe from P.F.C. Junior, go in on the function and there you can overview your subscription. At the bottom of the page you find the option Unsubscribe. You can continue to use the service for the period you have already paid for. If there is money left on your child's card, you can easily transfer the remaining balance back to your card.

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