In Phamily, there are 2 ways to restrict a Member's access: Deactivation and Removal.
Note: Only Program Managers have permission to revoke access or remove a user.
If your team does not have a dedicated Program Manager Contact our Support Team at support@phamily.com to remove members.
Revoking Access
When to use: Revoke a Member's Access when you want to block their access to Phamily without totally removing them from Phamily. This is useful when you need to keep a Member's profile in Phamily while you transition their Patient panel.
How to deactivate a Member
1. A. Click on your initials
B. Click on Phamily Members
2. Make sure you can see the 3 dots on the right side of the page
3. Click the 3 dot button
4. Click on Revoke Access
Deleting a Member
When to use: Delete a Member when you want to completely remove them from Phamily.
1. A. Click on your Initials
B. Click on Phamily Members
2. Make sure you can see the 3 dot buttons
3. A. Click on the 3 dot button next to the Member you want to delete
B. Select Delete Member
4. Click on CONFIRM
