Skip to main content

How to Exclude a Patient From Receiving a Check-in Message

Prevent condition-specific check-in messages from being sent to an individual patient.

Ishan Ghildyal avatar
Written by Ishan Ghildyal
Updated over a year ago

Phamily's automatic check-in feature sends check-in templates based on your patients' conditions, but we understand that every patient is different.

To Exclude a Patient from receiving a certain check-in do the following

​

1. Find the Patient you want to exclude from a Check in

Find the Patient you want to exclude from a Check in

2. Click on Settings in the top right

Click on Settings in the top right

3. Click on Block Checkins

Click on Block Checkins

4. Search for and select the Check-in you want to exclude the Patient from

Search for and select the Check-in you want to exclude the Patient from

5. Once you have selected all relevant Check-ins, Click on Submit

Once you have selected all relevant Check-ins, Click on Submit

TIP: You can see which check-in templates are blocked from the Care Management section of the patient's profile. Click on any template name to go back to the Block Checkins menu.

Need help?
​Our Support Team is happy to help - send us an email at support@phamily.com.

Did this answer your question?