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How can I cancel my basket? 📢
How can I cancel my basket? 📢

Have you ordered a basket but can't pick it up? Here's what to do!

Patrick A. avatar
Written by Patrick A.
Updated over 3 years ago

Cancelling a basket has never been this easy! However, you cannot cancel a basket from a subscription. Here's how it goes:

  • If you haven't paid yet, you just need to hit the “cancel” button at the top right of your order page

  • If you have already paid, you can only cancel your basket 3 hours before the end of the pick-up time. To do so, access the “Order” tab, click on the order and cancel it. If you can still cancel the order from this page, the basket won't be charged

  • If you did not take your basket because you did not cancel it, you will still be charged for the basket

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