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Frequently asked questions

Check if you can directly find the answer to your questions.

Sebastian Niewöhner avatar
Written by Sebastian Niewöhner
Updated over 2 years ago

THE VIDEO ASSESSMENT PROCESS

How does the Video Assessment work in detail?

The Video Assessment process is very simple. You simply answer specific questions in a given time via video. The questions themselves are defined by the company to which you are applying. Of course, the company will only be able to review your Video Assessment when you release them at the end.

Does the Video Assessment start immediately after entering the invitation code?

No. After entering the invitation code or clicking on "Start assessment", you can practice with a few sample questions and familiarize yourself with the process.

Can I practice the Video Assessment in advance? And where exactly?

Of course. After entering the invitation code you will find the possibility to practice with sample questions in the tutorial area. A total of 10 questions are available to you, which will prepare you perfectly for the actual questions from the company.

Which questions can I expect?

The questions are defined by the company you have applied to and they are usually very simple. The sample questions in the training area give you a first idea about the type of questions that might be asked.

This is my first Video Assessment, how do I best behave in front of the camera? How do I dress?

Doing a Video Assessment is super easy. Just have a look at the article Tips for the perfect shot. There you will find important tips and a short explanation video, which prepare you well.

Can I save in between and continue later?

Sure, that's possible. You can continue your Video Assessment at any time.

THE VIDEO RECORDING

What do I have to consider when answering the questions?

Answer each of the questions simply and spontaneously via video in a time specified by the company (max. 3 minutes). For each question you have enough time to prepare yourself. The exact time and also the number of possible attempts is shown next to the question. If you take another attempt, your previous answer will be overwritten.

Should I first introduce myself in the video?

This is not necessary, the company already knows quite a lot about you through your CV. Just use the time to answer the question.

Does the answer have to correspond exactly to the given time?

Any answer can be ended once you have answered the question. You do not have to use the full time.

How many attempts do I have to answer the questions?

This depends on the type of question. Either you can answer the questions as often as you like or the number of attempts is limited to three.

I am not satisfied, can I start the Video Assessment from scratch at any time?

Depending on the type of question, you can record your answer as many times as you like or have a maximum of three attempts per question. If you are still unsatisfied, you can restart the Video Assessment completely by returning to the home section. Please be aware that the company will be able to see how many times you have restarted the process. Good luck!

Can I also re-record individual videos?

You cannot re-record individual videos once you have saved them. However, you can restart the Video Assessment completely. Please be aware that the company will be able to see how many times you have restarted the process.

Is the video sent immediately after recording?

Of course not. The videos will only be sent if you are satisfied and release them at the end of the Video Assessment process.

How much time do I have to send my Video Assessment to the company?

This depends entirely on the company. If there is a clear deadline, it is usually stated in the company's e-mail. Alternatively, we recommend in any case not to wait longer than 10 days with the upload.

AFTER APPLYING

I have been waiting for some time for a response from the company, who do I contact?

It can often take two to three weeks before you receive a response. If your Video Assessment was submitted some time ago, it is best to contact the company directly. The contact details can be found at the bottom of the landing page.

Can I watch my answers or videos again?

Once the video assessment has been submitted you will no longer be able to access to view the videos again. No worries, we already planning to enhance this feature and it is on our roadmap.

TECHNICAL REQUIREMENTS

Which devices can I use to create the Video Assessment?

Simply download the Phenom Video app from the Apple AppStore or Google PlayStore and get going. If you want to apply directly from your PC, click the "Start assessment" button on the landing page.

Can I start the Video Assessment on my laptop and continue it later on my smartphone?

This is not possible because your videos will not "leave" your laptop or smartphone until you upload the Video Assessment at the end. As the videos will not be uploaded before they will not be available on any other devices.

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