If you have enabled the PICSWeb SMS Integration, the SMS icon underneath a learner’s display icon in the Learner Record is used to send a text message from PICSWeb to the learner.
This will only work if a Mobile Number has been recorded when editing the learner and if you have sufficient Twilio credits.
Selecting this icon will open a window where you can view the Name and Number of the recipient and enter your Message.
Select Send to send the text message.
For more information, take a look at the full help page for Sending an SMS Message to a Learner.
Keywords: Learner mobile message