If you have enabled the PICSWeb SMS Integration, the SMS icon underneath an organisation’s display icon in the Organisation Summary is used to send a text message from PICSWeb to the organisation.
This will only work if a Mobile Number has been recorded when editing the organisation and you have sufficient Twilio credits.
Selecting this icon will open a window where you can view the Name and Number of the recipient and enter your Message.
Select Send to send the text message.
For more information, take a look at the full help page for Sending an SMS Message to an Organisation.
Keywords: Employer mobile message