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I’m Presented with a Message to “Turn on Bluetooth” When Starting a Session.
I’m Presented with a Message to “Turn on Bluetooth” When Starting a Session.
Updated over a year ago

Due to a known iOS/WatchOS issue that Apple is working to resolve, your iPhone needs to be open when you wish to initiate a new sleep session on the Apple Watch. We understand that this is somewhat troublesome and we are monitoring the situation. As soon as progress has been achieved, the restriction will be lifted.

In the meantime, to start a sleep session on the Apple Watch, please:

  1. Open Pillow on your iPhone, keep it open and do not press any buttons.

  2. Open Pillow on your Apple Watch.

  3. When you are ready to start a sleep session, select one of the presets you have created and tap on "Start".

Please make sure to lock the screen only after a sleep session has started on your iPhone to avoid unexpected shutdown of the app during the night.

Just to clarify, Pillow on the Apple Watch should require the iPhone only if you try to start a sleep session with one of the following options checked:

  • iPhone speaker

  • iPhone vibration

  • Sleep aid

  • Audio recordings

These options use the iPhone, so connectivity is required in order to start a sleep session. Once the sleep session starts, you can lock your iPhone and place it on the nightstand.

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