If Pillow does not record, transfer of sync your sleep data to Apple Health or stops doing so after an update please follow these steps to resolve the issue:
1. Check if the required permissions are given.
Pillow requires your permission in order to have read and write access to specific Apple Health metrics. To check if permissions are given:
Open Pillow on the iPhone.
Tap on the "Settings" icon at the top right corner.
Select "Permissions".
Ensure all permissions have a green checkmark.
2. Reset Apple Health permissions.
Follow these steps in that particular order, to reset permissions from Apple Health:
Open the "Apple Health" app on your iPhone.
Tap on your profile icon in the top right corner.
In the "Privacy" section select "Apps". > Pillow.
Make sure the switches for all Apple Health categories listed, are enabled.
Important: Restart your iPhone and your Apple Watch (if you have paired one).
If the problem persists, please contact our support team to help you.