All Collections
FAQ
Connect to a new pillbox with an old app
Connect to a new pillbox with an old app
Per Nilsson avatar
Written by Per Nilsson
Updated over a week ago

If you have replaced your pillbox, you can connect to the new pillbox by:

  1. Go to the Settings tab

  2. Press the slider "Debug Information"

  3. There is now a box present where it says "Build version". Click on this text 10 times.

  4. Now there should be some extra, previously hidden alternatives.

  5. Press “Unpair pillbox”

  6. Make sure the new pill box is charging and blinking green and make sure that there are no medications in the compartment.

  7. In the app, go to the Dashboard tab and press in the top right corner where there now is a question mark (?)

  8. Press the button to search for the new pill box

  9. Wait a while and it should automatically connect to the new pillbox. Soon it will have found the pillbox, choose to connect to it and its software will update. If there is an update, do make sure that the app does not shut down until the update is complete.

  10. Leave the pill box to charge until it reaches a battery level of 100%. Then add your medications.

  11. Now your new pillbox is ready to be used!

Did this answer your question?