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I can't delete a debit or credit memo

Hunter Eye avatar
Written by Hunter Eye
Updated over 2 months ago

Unfortunately, debit and credit memos are unable to be deleted. However, you are able to offset each of them! To offset a debit memo, we recommend issuing a credit memo for the same amount as the debit memo. To offset a credit memo, we recommend issuing a debit memo for the same amount as the credit memo.

Additional information on Credit and Debit memos can be found here.
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Note: When issuing a debit memo, it will require you to select a disbursement method. Unless paying out an account balance to the customer by check, we recommend using cash as the disbursement method.

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