No Subscriptions Available to Purchase / Empty Store?
First, please check your internet connection to ensure that the application can receive information from the App Store.
If that does not solve it, we have seen an issue in iOS that prevents an application from connecting to the App Store properly, and purchase information cannot be retrieved. This occurs on occasion immediately after the application has been installed, or when an iOS update has been installed. This is almost always solved by one of the following actions:
Restarting the app: Open the App Switcher, then swipe up on LogTen to close it. Re-open the app, and try again. See this Apple article with more details.
Restarting the device: The exact steps might differ depending on what device you have. This article from Apple contains instructions on how to do this for each device type. Once the device has restarted, open Log Ten, and try again.
My Work Device Does Not Allow In-App Purchases
Even if you cannot make purchases on a specific device, a subscription purchased on another device will be saved to your Account. Use the same Account and log in to LogTen on your work device to automatically authorize it for use with your subscription.
In-App Purchases Not Allowed?
In-App Purchases have been restricted for your iOS applications. Please allow LogTen to use in-app purchases by going to the iOS Settings App, tap General → Screen Time → Content & Privacy Restrictions → Tap iTunes & App Store Purchases → In-app Purchases and select Allow. For more details, see this Apple article on Managing App Restrictions.