A mailbox renter and manager can invite additional managers and onboard authorized recipients to receive mail at their mailbox.
Inviting A Mailbox Manager
Mailbox managers can receive mail, request actions, and invite other users to your virtual mailbox.
Click the ⚙️ settings icon in the top right.
Click Mail Managers.
Enter the email address for anyone you'd like to invite as a mail manager.
Tap enter or return on your keyboard to send the email invitation.
Resend or revoke invitation:
From Mailbox Managers, scroll to Pending Manager Invitations.
Click the ✈️ paper plane icon to resend the invitation.
Click the 🚫 prohibited icon to revoke the invitation.
Inviting A Mail Recipient
Mail recipients can receive mail and request actions but don’t have access to manage the account -- unless added as a mailbox manager.
Given that a mail operator will receive mail on a recipient's behalf, each mail recipient must validate their identity on the platform.
Click the ⚙️ settings icon in the top right corner.
Click Mail Recipients.
Enter the email address for anyone you'd like to invite as mail recipients.
Hit enter or return on your keyboard to send the email invitation.
Resend or Revoke Invitation:
From Mail Recipients, head to Pending Recipients Invitations.
Click the paper plane icon to resend the invitation.
Click the 🚫 prohibited icon to revoke the invitation.
Invite Mail Pickup Staff
Mail pickup staff are authorized by a renter/recipient to pick up their mail but do not have access to manage their virtual mailbox.
Click the ⚙️ settings icon in the top right corner.
Click Mail Pickup Staff.
Enter the full name of anyone you'd like to authorize as mail pickup staff.
Hit enter or return on your keyboard to add.
Remove Staff:
From Mail Pickup Staff, scroll to the name of the staff member.
Click ❌ icon to remove a pickup staff member.
Accepting An Invitation
To activate a mailbox or access an account as manager or recipient:
Check your email for an invitation from [yourspace]@pilotomail.com.
Click the button Activate Your Mailbox.
Enter your details to create your account.