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Downloading Scanned Mail Contents
Downloading Scanned Mail Contents

When you get your mail scanned, you can download a copy to your device.

Updated over a year ago

After submitting a request for your mail to be scanned, you can download the document as a PDF for your records once you receive it.

Getting Your Mail Scans


To download the front image:

  1. Tap the front image of the mailpiece.

  2. To download, click the ⇩ downward arrow icon.

  3. To open in a new window, click the ⇱ new tab icon.

To download the mail scans:

  1. Open your mailbox.

  2. Scroll to the mailpiece or Filter By Status for open & scan.

  3. Tap the image or Mail ID of the mailpiece.

  4. On the side view window, scroll to Mail Scans.

  5. Click the content's image.

  6. To download, click the ⇩ downward arrow icon.

  7. To open in a new window, click the ⇱ new tab icon.

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