We are committed to fostering a positive and safe community for all our influencers and users. As an influencer on our platform, you play a crucial role in shaping the atmosphere and culture of our community. To ensure a respectful and enjoyable experience for everyone, we've established the following guidelines:
Respect and Inclusivity
Treat all community members, regardless of their background, ethnicity, gender, or beliefs, with respect and empathy. Avoid engaging in any form of discrimination, harassment, or hate speech.
Authenticity and Transparency
Be genuine and transparent in your interactions with your followers. Clearly disclose any sponsored content, partnerships, or promotions to maintain trust and integrity.
Content Guidelines
Ensure that your content complies with our platform's policies and relevant legal guidelines. Content should be appropriate for all audiences and must not include any explicit, violent, or offensive material.
Intellectual Property
Respect the intellectual property rights of others. Only share content that you have the right to use, and avoid using copyrighted material without proper authorisation.
Privacy and Confidentiality
Respect the privacy of your followers and other community members. Avoid sharing sensitive or confidential information about yourself or others.
Cybersecurity and Safety
Protect your account from unauthorised access by using strong passwords and enabling two-factor authentication. If you encounter any security issues, promptly report them to our support team.
Engage Constructively
Encourage positive interactions with your followers and fellow influencers. Constructive criticism is welcome, but avoid engaging in online conflicts or bullying.
Prohibited Activities
Do not engage in any illegal or unethical activities while using our platform. This includes, but is not limited to, spamming, hacking, fraud, or encouraging harmful behaviour.
Reporting Concerns
If you encounter any content or behaviour that violates our guidelines or makes you uncomfortable, report it to our moderation team immediately. We take all reports seriously and will take appropriate actions to address the issue.
Community Building
Promote a sense of community and support among influencers. Collaborate, share knowledge, and help others grow in their influencer journey.
Anti-Bullying
Pingfluence has a zero-tolerance policy towards bullying or any form of online harassment. Treat all community members with kindness and empathy, even in times of disagreement. Engaging in any behaviour that is intended to harm, intimidate, or humiliate others will not be tolerated. If you witness or experience any form of bullying, please report it immediately so that appropriate action can be taken.
Welcoming New People
As an influencer on Pingfluence, you play a vital role in creating a welcoming atmosphere for new members. Embrace and support newcomers, making them feel included and valued within the community. Engage in positive interactions and provide helpful guidance to those who may be unfamiliar with our platform. By fostering an inclusive environment, we can ensure that everyone feels comfortable and encouraged to participate.
No Product Promotion or Selling
Pingfluence is dedicated to fostering a genuine community atmosphere. To maintain the integrity of our platform and ensure an authentic experience for all members, we strictly prohibit the promotion, advertisement, or selling of products or services. This space is meant for building connections, sharing experiences, and supporting each other in the influencer journey. Any content that directly promotes or sells a product, service, or personal agenda detracts from our community-centric vision and will not be permitted.
If you come across any content that seems promotional or in violation of this guideline, please report it to our moderation team for review.
Staff Behaviour at Venues
Staff members at venues associated with Pingfluence are expected to maintain a high standard of professionalism and courtesy when interacting with influencers and community members. Any form of rudeness, threats, or inappropriate behaviour by venue staff will not be tolerated. Reports of such behaviour will be taken seriously and may result in warnings or suspensions for the venue involved. We are committed to ensuring that all interactions at venues are positive and respectful.
Guidelines on Offers
When redeeming offers through Pingfluence, influencers must adhere to the terms outlined in the offer. The number of people that can be included in an offer is clearly stated within the app. Attempting to increase this number or requesting more than what the offer allows is not permitted. It is crucial to respect the terms of each offer to maintain fairness and integrity within the community.
Contacting Venues and Organisers Outside of Pingfluence
To maintain the integrity of our partnerships and ensure a seamless experience for both influencers and venues, it is strictly prohibited to contact venues or organisers directly outside of the Pingfluence app unless related to a confirmed collaboration.
Pingfluence is designed to streamline collaborations and manage all communication between influencers and venues through our platform. This ensures that requests are handled professionally and consistently, protecting the interests of all parties involved. Directly emailing, calling, or messaging venues outside of the app undermines this process and may lead to confusion, miscommunication, or potential harm to our relationships with valued partners.
Why This Rule is Important:
Professionalism: Venues rely on Pingfluence to organise and evaluate collaborations efficiently. Bypassing this system disrupts their operations.
Fairness: Our app ensures all influencers have an equal opportunity to collaborate with venues, following a transparent process.
Preserving Partnerships: Unsolicited contact can strain relationships with venues, potentially leading to fewer opportunities for everyone in the community.
Consequences of Violating This Guideline:
Declined Offers: Direct outreach to venues may result in your requests being automatically declined.
Account Penalties: Persistent violations may lead to temporary or permanent suspension from the Pingfluence platform.
Loss of Trust: Such actions reflect poorly on the influencer community and hinder efforts to maintain a supportive and professional atmosphere.
If you have any concerns about a pending request or feel your application needs further attention, please contact our support team through the app. We are here to help and ensure your queries are addressed appropriately.
Failure to comply with these guidelines may result in penalties, including temporary or permanent suspension of your account on Pingfluence. Remember, the community's safety and well-being are paramount, and we appreciate your cooperation in creating a positive and inclusive environment.
Thank you for being a valuable part of the Pingfluence community. Let's work together to make our platform a safe space for all!
Lots of love,
The Pingfluence Team