Dear users,
Pionex.US will perform a scheduled system upgrade at 04:45 (UTC) on February 6th, 2023. The upgrade period will last approximately 6 hours.
During this system upgrade, users will encounter the following situations:
All the bot's orders will not be filled during the upgrade.
All unfilled buy & sell limit orders will be re-placed by pionex.us on behalf of our customers once the system upgrade is complete.
Recurring buy instances that are scheduled to coincide with the upgrade period will be skipped. however, recurring buys will resume as scheduled once the upgrade is complete.
Please note:
The upgrade will only affect registered users after December 28th, 2022.
Advanced Trading; Buy, Sell & Convert; and Staking services will be temporarily suspended during the upgrade period.
The 6-hour upgrade period is an estimate only. We will communicate across our official Pionex.US channels and update this announcement once the scheduled upgrade is complete.
If you have open orders:
The following orders will be re-placed by Pionex.US on behalf of our customers once the system upgrade is complete:
All unfilled buy & sell limit orders
If you have recurring crypto purchases:
Recurring buy instances that are scheduled to coincide with the upgrade period will be skipped. However, recurring buys will resume as scheduled once the upgrade is complete.
Thanks for your support.
Pionex.US team
February 6th, 2023
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