To prevent reaching out to individuals or companies you don’t want to contact in a campaign, you can use the Blacklist feature inside each project.
Adding Contacts to a Project Blacklist
Open Your Project
Go to the project where you want to set restrictions and click on the Blacklist tab.Add Contacts Manually
You can paste email addresses or domains directly into the input window.To block a specific person, enter their email address.
To block an entire company, enter its domain (for example,
@company.com).
Don’t forget to click Save once you’re done.
Import a Blacklist from a Spreadsheet
Choose the Import option, upload your file, and the system will automatically process the contacts.Blacklist Contacts from Other Projects
Select the option to Add a blacklist from project, choose the projects you want to include, and click Save.
This helps prevent contacting the same people across multiple campaigns.
Global Blacklist
If you want to exclude contacts across all projects, use the Global Blacklist.
In the left-hand menu, select Global Blacklist.
Paste email addresses, domains, or LinkedIn profile URLs into the input window.
Any contact added here will be blacklisted throughout the entire platform, ensuring they’re not included in any future campaigns.
Using blacklists — both at the project level and globally — helps keep your outreach targeted, compliant, and efficient.