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Cold emails best practices
Cold emails best practices
Tomáš Blaťák avatar
Written by Tomáš Blaťák
Updated over a week ago

In today's digital age, email has become an integral part of our communication landscape. With countless messages flooding inboxes every day, standing out from the crowd has become an art in itself. Gone are the days when a generic email could pique someone's interest. The key now lies in personalization and relevance.

⚠️ Steer clear of the outdated "Spray and Pray" approach. By sending a big amount of random emails you will only manage to ruin your domain reputation and annoy your respondents. The modern key to success lies in personalization and delivering relevant content that resonates. 🎯

Keep the subject line brief

When crafting your subject line, remember that brevity is your friend. A concise subject line is more likely to catch their eye and pique their curiosity. It is reccomended to use 2-4 words.

Some examples of short subject lines:

  • Simplify Tasks with [Your Tool Name]

  • [Responents company name] / [Your comany name]

  • Office market opportunities for [Responents company name]

  • [Responents company name] - Expand to the US and Canada

🙋Be personal and friendly

Take the time to research your recipient and mention something you genuinely appreciate about their work or interests.

"Hey [Name], I came across your amazing blog post on [topic] and couldn't help but be inspired by your insights!"

Start with a catchy opening: Grab their attention with a friendly and relatable opening.

"Hope this email finds you well and caffeinated ☕️"

Write conversationally, not like a marketer: Your message isn't about selling; it's about connecting. People have full inbox of generic marketing messages. Don't be afraid to be yourself.

Keep it conversational and relatable: Write in a tone that feels like a friendly conversation rather than a formal pitch. Show empathy and understanding.

"We get it - managing multiple projects can be a real juggling act. But with our tool, you'll have everything under control and stress-free."

💰Show the value you bring

Clearly communicate how your product or service can benefit them in a way that resonates with their needs.

"Our innovative software can help you save time and streamline your project management process, freeing you up to focus on what you love most."

Use social proof or success stories: Share success stories or customer testimonials to build credibility.

"One of our clients, [Client Name], saw a 40% increase in productivity after implementing our solution. They loved how it simplified their workflow and eliminated the headache of manual tracking."

🎯Be clear and straight to the point

In today's fast-paced digital landscape, brevity is key. Long-winded and convoluted messages risk losing the attention of your audience. To truly connect with your readers, you need to cut through the noise with concise and impactful communication.

Write a concise email body (100-150 words): Your message should be a quick read, delivering the most important information efficiently.

Use links sparingly (max 3 per email, including signature): While links can be useful, overwhelming your email with them can be counterproductive. Stick to the most relevant ones.

Make it visualy appealing: Use bullet points or short paragraphs to convey information effectively. For example:

"Here's what you can expect from our software:

  • Streamlined task management

  • Real-time collaboration

  • Customizable reporting options

  • User-friendly interface that your team will love!"

Make the call to action specific: Instead of a generic request, make it easy for them to respond by suggesting a specific action. For example,

"I'd love to hop on a quick 15-minute call to discuss how our solution aligns with your needs. How about next Tuesday at 3 PM? If that doesn't work, let me know a time that suits you better."

Create a warm and engaging email signature: Alongside your contact details, include a friendly sign-off or a fun quote that reflects your personality.

"Cheers to productivity and success! 🚀"

⏰ Schedule your outreach

Based on statistics, the optimal days for sending your outreach are undeniably Tuesday, Wednesday, and Thursday.

To get the most responses, try scheduling your outreach to start sending around 9-10am.

If you want to make it seem like you're not a robot, try setting a little break between your emails, like for 5-10 minutes. It'll make it look more natural!

💬 Follow up!

If you don't receive a response, send a friendly follow-up email. Keep it light and show understanding.

"Hey [Name], just wanted to drop a quick follow-up in case my previous email got buried in your inbox. Totally get how things can get hectic! Let me know if you'd like to chat further."

It's okay if you don't get a response to your first email. We recommend preparing 2-3 follow-ups to maintain communication. You can use 3-6 additional followups (each follow up generate around 1,5% reply rate).

Don't be too pushy and avoid following up every day, but also don't wait too long after the first email. The sweet spot is to send:

  • 1st follow-up after 5 days,

  • 2nd follow-up after 11 days,

  • ...

Consider the season, holidays, or location as well. For example, in the USA, it is recommended to send up to 6 follow-up emails.

💌 Tips for follow-ups:

Show empathy for their busy schedule and understanding if your previous email got buried.

"Hey [Name], just a quick follow-up to see if you had a chance to check out my previous email. I know how crazy things can get!"

Keep your follow-up short and remind them about your initial email in a polite manner.

"Just wanted to touch base and see if you had any thoughts on the proposal I sent last week."

Remind them of the value they can gain by engaging with you.

"Our solution can save you time and resources by automating tedious tasks."

Make it easy for them to respond by proposing a specific next step.

"If you're interested, I'd love to schedule a quick call to address any questions you may have. How about Thursday at 2 PM?"

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