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Understanding Pipedrive’s 2025 plan changes

Clarify new Pipedrive repackaging plans and changes

Written by Rudá B.

In 2025, we introduced a new pricing and packaging structure across all Pipedrive plans. This repackaging reflects how our product has evolved – bringing key features and limits into better alignment with how customers use Pipedrive today.

Why we made these changes

Our goal is to simplify plan offerings, ensure long-term platform stability, and improve the customer experience across all business sizes.

What to expect

As part of this change, you’ll notice that the number of plans and their names have been updated. The new lineup: Lite, Growth, Premium, and Ultimate is designed to better reflect what each plan offers in terms of features and scale.

In many cases, the new plans include additional tools, functionality or adjusted usage limits compared to the previous plans. To help you understand exactly what’s different, we’ve broken down each plan transition below: Legacy plans, such as the Advanced plan, are gradually being discontinued. Users are encouraged to explore transition options to Growth or Professional for additional features and better alignment with new offerings.

  • Essential → Lite

  • Advanced → Growth

  • Professional → Premium

  • Power → Premium

  • Enterprise → Ultimate


Why move from the Essential plan to the Lite plan?

If you're currently on Pipedrive’s Essential plan and looking for more flexibility and features, our Lite plan offers additional tools and higher limits to support your workflow, without requiring you to change how you use Pipedrive day-to-day.

This article outlines what you gain by moving to the Lite plan, and what to expect in the process.

What’s different in the Lite plan?

Deal card customization

With deal card customization, you can control what information shows directly in your pipeline view. This helps your team:

  • Highlight key fields like value, contact info, or custom tags

  • Remove visual clutter

  • Prioritize the details that matter most

It’s a simple way to speed up deal reviews without opening every card.

Enforced two-factor authentication (2FA)

For added security, Lite allows admins to require all users to log in using 2FA. This helps you:

  • Ensure company-wide compliance with security standards

  • Reduce risks related to account breaches

  • Centralize login requirements

Unlike optional 2FA, enforcement ensures consistency across your whole team.

Web to mobile calls

Lite includes web-to-mobile calls, which allow you to:

  • Click-to-call any number in the web app

  • Complete the call on your mobile device

  • Log the call in Pipedrive automatically

This feature is ideal for sales reps on the move or hybrid teams that need to react quickly without switching platforms.

Higher lead and deal limits

Essential users are limited to 2,000 active leads + deals per user, while Lite increases that limit to 2,500 per user.

Note: If you're over the Essential plan’s limit, moving to Lite means you won't need to delete or archive any data. As long as you're under the new 2,000-item limit, you can keep working without interruption.

Making the move

You can switch to the Lite plan anytime through Billing > Manage subscription in your account settings.

Note: Moving to the Lite plan will automatically update your subscription to Pipedrive’s latest list pricing.


Why move from the Advanced plan to the Growth plan?

If you're currently on Pipedrive’s Advanced plan and looking for more flexibility and features, our Growth plan offers additional tools and higher limits to support your workflow, without requiring you to change how you use Pipedrive day-to-day.

This article outlines what you gain by moving to the Growth plan, and what to expect in the process.

What’s different in the Growth plan?

Forecast view and reports

These advanced forecasting tools help you budget and plan with confidence:

  • Forecast view: break down your pipeline by forecasted revenue at each stage

  • Forecast reports: build reports that project expected revenue for a chosen time period

These tools help sales managers and reps stay proactive, not reactive.

Sequences (new)

Pulse Sequences is a new feature included from the Growth plan.

Contacts timeline

Get a complete view of every interaction with your contacts, all in one place:

  • See a chronological log of emails, calls, meetings and other sales activities

  • Understand the full relationship context at a glance

  • Personalize your outreach based on recent activity

It’s a visible way to stay informed and build stronger, more relevant relationships with every contact.

That and more

By moving to the Growth plan, you’ll also get access to:

  • Deal card customization: Control what fields show in your pipeline view

  • Enforced two-factor authentication (2FA): Require 2FA for all users

  • Web to mobile calls: Click a number in the web app and complete the call on your mobile device

Higher limits

Feature

Advanced plan

Growth plan

Leads + Deals (per user)

4 000

5 000

Reports

30

50

If/else steps (per automation)

1

3

Note: If you're over the Advanced plan’s limits, moving to Growth means you won't need to delete or archive any data. As long as you're under the new limits, you can continue working without interruption.

Making the move

You can switch to the Growth plan anytime through Billing > Manage subscription in your account settings.

Note: Moving to the Growth plan will automatically update your subscription to Pipedrive’s latest list pricing.


Why move from the Professional plan to the Premium plan?

If you're currently on Pipedrive’s Professional plan and looking for more flexibility and features, our Premium plan offers additional tools and higher limits to support your workflow, without requiring you to change how you use Pipedrive day-to-day.

This article outlines what you gain by moving to the Premium plan, and what to expect in the process.

What’s different in the Premium plan?

LeadBooster

We’ve made our lead generation add-on included on the Premium plan, giving you access to: The LeadBooster tool encompasses Chatbot, Live Chat, Prospector, and Web Forms, providing a comprehensive solution for lead management.

  • Chatbot to engage website visitors in real time

  • Live Chat for human support

  • Prospector for sourcing new leads from a global database

  • Web Forms to turn traffic into contacts

Custom scoring and firmographic enrichment

Premium gives you access to custom deal scoring based on your chosen criteria and firmographic data enrichment, meaning:

  • You can automatically score your deals to help you prioritize higher-fit opportunities

  • You can enrich organization data, such as revenue or industry, based on publicly available data

Team inbox

Collaborate more efficiently with a shared email space for your team. With Team inbox, you can:

  • Manage incoming conversations from shared email addresses (e.g., sales@ or info@)

  • Keep visibility and ownership clear – even in high-volume environments

That and more

By moving to the Premium plan, you’ll also get access to:

  • Smart Docs With E-signatures: Send contracts and collect legally binding e-signatures directly within Pipedrive.

  • Projects: Manage post-sale activities directly in Pipedrive

  • Enforced two-factor authentication (2FA): Require 2FA for all users

Higher limits

Feature

Professional plan

Premium plan

API tokens

90 000

150 000

Leads + Deals (per company)

10 000

15 000

Reports (per user)

150

250

Active automations (per company)

100

150

If/else steps (per automation)

5

10

Email syncs (per user)

2

3

Teams (per company)

3

15

Custom visibility groups (per company)

3

15

Custom permission sets (per company)

2

15

Sequences

5

10

Note: If you're over the Professional plan’s limits, moving to Premium means you won't need to delete or archive any data. As long as you're under the new limits, you can continue working without interruption.

Making the move

You can switch to the Premium plan anytime through Billing > Manage subscription in your account settings.

Note: The Premium plan is priced at $79 per month per seat when billed monthly, and $49 per month per seat when billed annually. It is more cost-effective compared to the Professional plan when add-ons like Projects and LeadBooster are included.

Moving to the Premium plan will automatically update your subscription to Pipedrive’s latest list pricing.


Why move from the Power plan to the Premium plan?

If you're currently on Pipedrive’s Power plan and looking for more flexibility and features, our Premium plan offers additional tools and higher limits to support your workflow, without requiring you to change how you use Pipedrive day-to-day.

This article outlines what you gain by moving to the Premium plan, and what to expect in the process.

What’s different in the Premium plan?

LeadBooster

We’ve made our lead generation add-on included on the Premium plan, giving you access to:

  • Chatbot to engage website visitors in real time

  • Live Chat for human support

  • Prospector for sourcing new leads from a global database

  • Web Forms to turn traffic into contacts

Enforced two-factor authentication (2FA)

For added security, Premium allows admins to require all users to log in using 2FA. This helps you:

  • Ensure company-wide compliance with security standards

  • Reduce risks related to account breaches

  • Centralize login requirements

Unlike optional 2FA, enforcement ensures consistency across your whole team.

Higher permission sets limit

Power users are limited to 10 custom permission sets per company, while Premium increases that limit to 15.

Higher enrichment credits limits

Power users are limited to 50 enrichment credits, while Premium doubles that limit to 100.

Making the move

You can switch to the Growth plan anytime through Billing > Manage subscription in your account settings.

Note: Moving to the Premium plan will automatically update your subscription to Pipedrive’s latest list pricing.


What to know about moving from the Enterprise plan to the Ultimate plan

As part of Pipedrive’s updated packaging, customers currently on the Enterprise plan may move to the new Ultimate plan. This article outlines the key differences between the two plans for reference.

This article outlines what you gain or lose by moving to the Ultimate plan, and what to expect in the process.

What’s different in the Ultimate plan?

While the Ultimate plan includes many of the same tools and capabilities, some limits that were previously unlimited on the Enterprise plan are now capped.

Feature

Enterprise plan

Ultimate plan

Custom fields (per company)

Unlimited

500

Reports (per user)

Unlimited

500

Teams (per company)

Unlimited

25

Custom visibility groups (per company)

Unlimited

25

Custom permission sets (per company)

Unlimited

25

Why are limits being introduced?

These limits reflect industry best practices and are designed to:

  • Keep the platform stable and performant

  • Ensure consistent usability across all accounts

  • Prevent excessive configuration that could reduce overall system reliability

The goal is to make sure Pipedrive remains efficient and scalable for everyone.

Note: As a result of these changes, the Ultimate plan is generally priced lower than Enterprise. For the most accurate and up-to-date pricing, visit our pricing page.

LeadBooster

We’ve made our lead generation add-on included on the Ultimate plan, giving you access to:

  • Chatbot to engage website visitors in real time

  • Live Chat for human support

  • Prospector for sourcing new leads from a global database

  • Web Forms to turn traffic into contacts

Making the move

You can switch to the Ultimate plan anytime through Billing > Manage subscription in your account settings.

Note: Moving to the Ultimate plan will automatically update your subscription to Pipedrive’s latest list pricing.

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