As of 15 July 2025, these plans are no longer offered to new customers. But if you’re a legacy customer, this guide can help you understand what is included in your subscription.
If you’d like to know what’s included in the new plans, check this article.
If you’d like to learn more about the changes and compare the old plans with the new ones, check this article.
What's included in the Professional plan
Pipeline view
Multiple pipelines
Customizable pipelines, fields, and activities
All-in-one detail views for deals
Deal rotting
Activity tracking and logging
Calendar view for activities
Access to the Pipedrive Marketplace with over 350 apps
Contact, calendar, and Google Drive sync
Mobile apps for iOS and Android
Merge duplicates feature
Chat and email support
Sales Assistant
Activity invite – branded
Insights reporting
Insights dashboard
Products feature
SSO/SAML authentication
Smart Bcc for email logging
Security dashboard
AI SmartApp recommendations
AI-powered Marketplace search
Activity invite – unbranded
Email sync with all major providers
Email templates
Email open and click tracking
Scheduler – one general availability link
Important fields
Automations
Group emailing
Scheduled emails
Recurring products
Scheduler – unlimited general availability links
Smart Docs included
Pulse Sequences.
Custom fields in Insights
eSignatures
Required fields
Pipeline-specific custom fields
Contact timeline
Multiple Insights dashboards
Revenue Forecast report
Deal Forecasting
AI email creation
AI email summarization
AI Sales Assistant
Teams
Custom permission sets
Custom visibility groups
Usage limits:
Deals + Leads: 10,000 x seats
Custom Fields: 300 per company
Reports (Insights): 150 per company
Automations: 100 per company
If/else steps (Automations): 5 per automation
Email sync: 2 accounts per user (individual email inbox)
Teams (User & Permissions): 3 per company
Custom Visibility Groups: 3 per company
Custom Permissions Sets: 2 per company
Pulse Sequences: 10 per company
API Token-Based Rate Limiting: 90,000 x seats
Email Sync and Team Inbox
With the Professional plan you can add 1 shared inbox (Team inbox) per company.