Is it possible to sync multiple email accounts at the same time? Yes, it is possible to sync multiple email accounts at the same type. Email sync is an incredible tool for communicating with customers and managing those conversations. You can have multiple email accounts synced simultaneously, making it even easier to keep your email organized.
How can I add a second email account? Syncing a second email account follows the same process as syncing the first. Please follow the guide below:
Start by going to your email sync settings and clicking ”+ email account.“, see image below for context:
Add your email address, confirm your login information, and you’ll see the new email address ready to sync.
To complete the sync, choose your sharing settings, preferred labels and past sync, then click ”start syncing.“
You’ll see the second synced email address alongside the first when the connection is complete.
Note: For general information about email sync, as well as how to set up your initial sync, check out this article.
How will it look to have a second email account synced?
After syncing multiple email addresses, you’ll see all of them in your Sales Inbox.
You can view the combined synced emails from all of your email accounts or select a specific address to view emails from.
Note: Your sender address is determined by the default address selected in your email sync settings, but you can choose a different synced email address from the available drop–down.
If I have more than one email synced which one will be used to send out emails?
When you have more than one email synced with Pipedrive you can choose which one will be used as the default email address:
To choose the default/primary email sync account please navigate to:
Company settings > Email sync > Accounts > Account details > And Tick the option related to "Default email account"
What happens if I don’t choose a default email account?
You can choose not to designate a default email address, in which case you‘ll choose a sender email from the dropdown in your composition window before sending.
Note: Sending emails using automations requires a default email address. If you switch your default account, your email automations will be executed with that address.
Note: You can still choose your preferred sender email from the drop–down options, even if you have a default email account assigned.
How many addresses can I sync?
The number of email addresses you can sync at the same time depends on your Pipedrive subscription. You can check the usage limit per plan here.
Note: Account settings admins can see all company users’ active email account sync usage details in the usage section.