When you are in a trial, you can add your billing details at any time to start paying for your subscription as soon as the trial period ends.
If you receive an error when adding your billing details one of the following scenarios might happen:
Error while validating the Location
We check location validation for any taxable region to determine the correct rate at which to apply the tax.
Location validation looks to find a match between the billing country provided in your billing address and the second piece of location evidence: the IP address the billing details were added from or The BIN (Bank Identification Number) of the credit card provided
If your billing details do not match these criteria, you will not be able to add your details to Pipedrive.
Declined transactions
Declined transactions are another potential cause of errors you may receive when adding your billing details.
In this case, we advise you to contact your card issuing bank to find out why the transaction has been declined and to see if they can prevent the transaction from being blocked.
Alternatively, you can also try to add your details with another credit or debit card.