If you close a trial account, your data will be retrievable for 60 days. Please contact our support team for assistance.
When your Pipedrive trial is active, you will have the option to try any of Pipedrive plans freely without being billed or required to enter your billing details. Trials typically run for a period of two weeks, providing ample time to explore Pipedrive's features.
If you decide not to proceed with Pipedrive but may want to explore the services later, you may request a trial extension by contacting the support team. This can help you maximize your evaluation time.
What happens once the trial expires will depend on whether you have already entered your billing details during the trial. To ensure a smooth transition, it’s essential to understand Pipedrive’s trial policies and options for upgrading.
Admin users have special permissions and can finalize trials by transitioning them to paid subscriptions. If you lack admin permissions, it’s recommended to contact an admin user or Pipedrive’s support team for assistance.
If you have added your billing details during the trial:
Your account will be automatically converted to a paying account once the trial ends.
You will be invoiced at the time your paying account cycle begins. You can read more information on how subscription costs are calculated in this article.
You will not lose access to the valuable data in your account and be able to continue working without interruptions.
If billing information has not been provided during the trial period:
All access to the company Pipedrive account will be restricted once the trial ends.
Access will remain restricted until a user with billing access logs in and provides the necessary billing information to begin a paying Pipedrive subscription.
If you have not entered billing information, no action is required from you to close your trial account.