How do automated follow-up texts work for leads in the no-answer column?
The system sends automated texts every 24 hours with different messages. It stops automatically if the lead responds.
Can we edit the follow-up messages to remove text notifications and only use phone calls?
Yes, you can edit the follow-up messages however you want - remove texts, keep calls, whatever works for you.
Can we customize the lead management board and automation flows?
The board layout is standardized to keep things consistent, but text/email content and timing are fully customizable.