Basics:
ASAP Editing is a new view of the marketplace that can be toggled on by customers who are logged into Pixlmob. This unique view will only show editors who are currently online, logged into their Pixlmob profile, and have marked themselves as available to accept immediate work.
Initially, we will be launching ASAP editing for all image services and plan to soon add this option for Floor Plans and Videos.
ASAP editing will replace the rush turnaround times on Pixlmob.
Order Workflow:
To view ASAP editors who are online and currently available to begin immediate work, log into Pixlmob and toggle on the ASAP editing view from the marketplace. This will filter all editors to show only those who are active right now.
When you select an ASAP editor and start a project, the editor will be temporarily reserved for you and you will have 5 minutes to complete the checkout process for the project. If you’re unable to complete the order form and checkout within 5 minutes, you’ll have 1 opportunity to extend the editor reservation for an additional 5 minutes to complete the process.
After 5 minutes, the order will be automatically saved to your drafts as a standard order and the editor will be released back into availability for you or another customer to use.
Once you’ve completed the checkout and placed your order from an ASAP editor, the editor will have 5 minutes to accept the project.
If he fails to accept the project after 5 minutes:
You will be notified within the site as well as by email.
The project will automatically be saved to your drafts as a standard order (not ASAP) where you can select a different editor for standard turnaround time.
The balance paid for the project will be credited to your Pixlmob balance.
Once the editor accepts your project, he will not be able to accept any other projects until he delivers yours to you.
The editor will work to complete your project as quickly as humanly possible while maintaining his standard of quality.
Revisions:
Once the editor has delivered your ASAP project, you will be notified within the site as well as by email.
If you’d like any revisions handled immediately, you will have 15 minutes to review the project and request those revisions.
During those 15 minutes, the editor is standing by and is still reserved by you to complete any revisions.
After 15 minutes, the editor will be released back into availability for new projects.
You can still request revisions from the editor after 15 minutes. However, these revisions will be completed in the standard turnaround time and are not guaranteed to be immediately corrected.
Pricing:
Each editor will set his own rate for ASAP orders.
Each ASAP order will also include a fee of $2.99 USD.