If you are reading this, then you have just ordered your Plaato Pro, received it in the post, or are curious about how to get started. Welcome πŸŽ‰ πŸŽ‰πŸŽ‰πŸŽ‰

We know that you will love to get up and running for your first batch with Plaato Pro in no time. Here are 6 quick steps to set up your Plaato Pro and get a first readingπŸ‘‡πŸΌ

1. Create your PLAATO Cloud Account

You need to have registered your Plaato Cloud account to use your device.

Please click on the unique link in your account creation email to create your account.

Click here for a helpful guide on setting up your PLAATO Cloud Account

2. Connect your Plaato Pro to the internet

You will need to first connect your device to Plaato Cloud.

The Pro Connector helps with this β€” This is the hub you will find inside of your Plaato Pro case, along with an ethernet and power cable.

  • Plug it into power using the USB cable provided

  • Connect the ethernet cable into the "WAN port", and the other end into your WiFi router. You should immediately see a LED Light turn on, on the Plaato connector.

  • Connection is complete when all three white LED lights come onπŸ‘

  • The Pro Connector needs to remain connected to your WiFi router and turned on as long as the Plaato Pro device is in use.

  • The Pro Connector has been pre-programmed to work with the Plaato Pro. Avoid pushing on the buttons located on your Pro Connector.

Note: Please write in to support@plaato.io if you have challenges connecting to cloud.

3. Insert your batteries

Before turning on your Plaato Pro, you will need to insert your batteries.

  • Unscrew the lid on your device

  • Take out your batteries from the side pockets in your case

  • Using the "pull ribbon", pull out the battery holder

  • Insert the batteries into the empty battery holder

  • Gently slide the battery holder back into your device

4. Switch on your Plaato Pro

With the lid unscrewed on your device, toggle the power switch button to "on"

You should hear your device beep and see the White Led Lights turn on from L-R in a sequence and then go to sleep. Your device is now on.

5. Add your device to your Account

Before adding your Plaato Pro to your account you should have:

To add your Plaato Pro to your account, please download the Plaato Pro App for iOS or Android from the Apple App Store or Google Play Store.

  • Log into the mobile app using your Plaato Cloud account credentials

  • Tap on "Devices > My Plaato Pro has arrived"

  • Scan the QR code located on your Plaato Pro like belowπŸ‘‡πŸΌ

Voila! Your device is now added to your Plaato App 🌟

Note: To scan an additional PLAATO Pro tap on "Devices > Add a new device"


Please make sure you install the Plaato Pro app and not the Plaato App

Check that the WiFi icon is displayed on your device.

This indicates you are successfully connected to cloud. If what you see is a "crossed-cloud" icon, your device is not connected.

We are sure you are super excited about getting a first reading from your device. If you don't have a brew ready to go, no worries! You can still run a test.

6. Get your First Reading

Plaato Pro will automatically measure density every 20 minutes.

To get a quick first read, you can run a small batch.

Please make sure all the steps above have been completed before placing the device into your test batch.

Important: Your device should not be in contact with the container you are testing with. Please note that if you testing in water will not produce accurate results due to oxygen present in water.

  • With the lid unscrewed, place your Plaato Pro into a test batch. Make sure the tines and stem are fully immersed in the liquid, and not coming in contact with the container

  • If the device is already turned on, please tap on 'reset' to get a reading.

  • It should read for around 14-16 secs, then you can take out your device.

  • Drag down your app to refresh it, tap on 'Devices' select the device. You should see the Density and Temperature reading just taken on the graph.

    You will also see the timestamp for when your device was onlineπŸ’«

Tip: We encourage you to add manual measurements to your Plaato Pro App at the start of your full batch for reference purposes

If you have a full batch ready, you can proceed to mount your Plaato Pro into a fermenter. Please click below to go to Sanitising and Mounting your Plaato DeviceπŸ‘‡πŸΌ

For assistance, write to us through the messenger box at the bottom of this page

Or send an email to support@plaato.io

Did this answer your question?