Planoly Help Desk

Need support for Planoly? View our FAQ below!

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69 articles in this collection
Written by Joseph and Megan
Billing and Subscriptions

Cancelling Paid Plan

We're sad to hear you're considering to cancel your plan!
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Written by Megan
Updated over a week ago

Cropping Images

Adjust the size of your images before uploading to Planoly.
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Written by Megan
Updated over a week ago

Custom Plans

Managing a specific number of IG accounts? We've got you covered.
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Written by Megan
Updated over a week ago

Downgrade to FREE Plan

Keep using Planoly on our FREE plan.
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Written by Megan
Updated over a week ago

FREE Plan Details

Read the limitations of our FREE plans
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Written by Megan
Updated over a week ago

Help Choosing A Plan

View our different plans and what they offer!
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Written by Megan
Updated over a week ago

iTunes Subscription Did Not Verify

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Written by Megan
Updated over a week ago

iTunes Subscription Restore

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Written by Megan
Updated over a week ago

Non-Profit/Charity Plans

Planoly promotions made just for you.
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Written by Megan
Updated over a week ago

PayPal Plans

Need to pay with PayPal? We can help!
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Written by Megan
Updated over a week ago

Reactivate an Expired Plan

Resubscribe or Downgrade to FREE option
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Written by Megan
Updated over a week ago

Referral Program Details

Earn billing credit by referring Planoly!
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Written by Megan
Updated over a week ago

Updating Your Card Payment Information

Need to update your payment info? Learn how.
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Written by Megan
Updated over a week ago

View and Print your Receipts

Access and save your Planoly invoices
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Written by Megan
Updated over a week ago

Web Payment vs iTunes Subscription

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Written by Megan
Updated over a week ago

Upgrading/Downgrading Plans

Update your plan to manage more IG accounts or add more users.
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Written by Megan
Updated over a week ago