We understand there are times you need to contact your photographer before the shoot to discuss details of the shoot or coordinate their entry to the property. In these cases, you will want to first contact our Client Experience team. It is important for our Client Experience team to have a record of the interaction so that we have something to reference if we ever need to review your experience with us. 

If you need to reach out to your photographer, contact our Client Experience team at scheduling@planomatic.com or give us a call at 866-599-7526. 

Did this answer your question?