Accessing and managing your Planty account is essential for controlling your subscription and updating your preferences. You can sign up to create an account at any time to enable this functionality.
To set up your account and manage your subscription:
Accessing Your Planty Account
Navigate to the Planty website.
Use the email address you registered with and the password you created to log in. If you encounter any difficulties, assistance is available via Planty's support email.
Managing Your Subscription
Once logged in, you can manage your subscription by visiting the subscriptions management page. Here, you can:
Add discount codes
Change your meal selections
Skip or reschedule orders
Update delivery details
Change your subscription frequency
Cancel your subscription if needed
Addressing Login Issues: Missing Subscriptions
If you do not see your subscription after logging in, it might be because your account was not set up during checkout. Note that no password is required during subscription checkout, so you will need to register for an account separately:
Visit the registration page.
Create an account using the same email address you used to subscribe.
Check your inbox for the confirmation email and click the provided link to verify your account.
After verifying your account, log in and proceed to the subscriptions page to manage your subscription.
Updating Your Email Address
If your subscription is linked to a different email address and you'd like to manage it with your preferred email:
Contact Planty support to update the email address associated with your account.
Once updated, register a new account using your preferred email at the registration page.
Confirm your new email address by clicking the link in the confirmation email sent to your inbox.
Access the subscriptions page to manage your account.
Useful Links and Resources
Below are the useful links mentioned in this guide:
Planty Homepage for main account login
Subscriptions Management Page for managing your subscription
Registration Page for creating your account Using these steps and resources, you should be able to manage your Planty subscription smoothly, troubleshoot common account issues, and ensure your account information is up-to-date.