If you have a Planty subscription, you can push back or bring forward an upcoming order, that has not been charged yet, whenever you need to – this can be really useful, especially if you’re going on holiday! You are charged 3 days before delivery, you are able to edit your order at any point before an order is charged.
To move the delivery date of an upcoming unpaid order:
1. Login at planty.uk
2. Go to your subscription: https://planty.uk/account/subscriptions and select your active subscription
3. Select "Change delivery date" on the pending charge shown and choose your preferred date
If you miss this and really need to change or skip a delivery, get in touch with us at hello@planty.uk and we'll see what we can do!